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Frequently Asked Questions
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After sale Questions |
Instructions for returning faulty goods
Date Added: Sunday 08 February, 2009
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Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving ... more info |
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How to cancel an order? Before payment and after payment.
Date Added: Sunday 08 February, 2009
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Cancellation before payment If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info |
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Who is responsible for product damage or loss during transit?
Date Added: Sunday 08 February, 2009
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We offer Shipping Insurance for just US$ 1.99 to protect your package, in case of lost or damage problems. Any missing issues reported, we will ... more info |
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I have problems in using the product I ordered, please help!
Date Added: Sunday 08 February, 2009
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Firstly please check the English manual that comes with the product, or you can check for online manuals or Blogs for advice. If you still ... more info |
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